We want to hear from you!
If you have questions concerning the products and services offered through Cox HealthPlans, please email us at grouphealth@coxhealthplans.com or call:
Marketing:
Phone: (417) 269-4679 or (800) 664-1244
Fax: (417) 269-4667
E-Mail: grouphealth@coxhealthplans.com
Member Service:
Phone: (417) 269-2900 or (800) 205-7665
Fax: (417) 269-2949
E-Mail: members@coxhealthplans.com
Provider Service:
Phone: (417) 269-2900 or (800) 205-7665
Fax: (417) 269-2949
E-Mail: providers@coxhealthplans.com
Mailing Address:
Cox HealthPlans
PO Box 5750
Springfield, MO 65801-5750
Or stop by our office, located at:
Cox HealthPlans
Kelly Plaza
3200 S. National, Building B
Springfield, MO 65807
NOTICE: Email is not considered a secure environment in which to transmit Protected Health Information (PHI) by the Health Insurance Portability and Accountability Act (HIPAA). Cox HealthPlans does not guarantee the privacy of any PHI sent via the Internet and will not reply via email. If you choose to send PHI via internet email you do so at your own risk. You may submit PHI thru secure messaging by registering for the member on-line access, provide on-line access or group administrator on-line access. You may contact our Member Services department at 417-269-2900 or 800-205-7665.
PHI Includes: Name Geographic Location Date(s) Phone & Fax Numbers Email Addresses Social Security Numbers Any unique identifying number (Member #), characteristic, or code Beneficiary Information Medical and Billing Records
Mailing Address
Cox HealthPlans
PO Box 5750
Springfield, MO 65801-5750
Or visit us at
Cox HealthPlans
Kelly Plaza
3200 S. National, Building B
Springfield, MO 65807