Cox HealthPlans Privacy Policy

Cox HealthPlans, LLC (CHP) is dedicated to protecting consumer privacy on the Internet. You do not have to give us personal information to visit our sites. If you choose not to provide personal information, you can still visit www.coxhealthplans.com page. CHP respects your privacy rights and feels that it is important for you to understand how we utilize the information we receive from you via the Internet.

Use of E-Mail

Please understand that your e-mail, like most non-encrypted Internet e-mail communications, may be accessed by other Internet users, without your knowledge or permission, while being transmitted to CHP. If you wish to assure the privacy of your communication, please contact our Member Services Department by telephone at 417-269-2900 or 1-800-205-7665.

When you do contact CHP via e-mail, please know that the contents of your communication may be shared with our Member Service representatives and those employees most capable of addressing your questions and concerns. Once we have responded to your communication, CHP may discard or archive your e-mail, depending on the nature of your inquiry.

Security

We want your personal information to remain as secure as possible; our business depends on it. Although we make every reasonable effort to protect personal information and health-related personal information from loss, misuse, or alteration by third parties, you should be aware that there is always some risk involved in transmitting information via the Internet and that hackers or thieves do find ways to thwart security systems.

Your Role, Responsibilities, and Risks

You need to be an informed user of this site. Please read all our policies in full so you know how our site works and how you interact with the site.

Pay special attention to your risks as a user. Web site users open themselves up to certain risks, such as data collection.

Understand how we collect data and how it is used. It is our goal to protect your personal information from misuse. We may collect personally identifiable information (name, e-mail address, physical address, and other unique identifiers) only if specifically and knowingly provided by you.

Be aware that use of this site, its services, programs, and the health information on it cannot replace nor is it intended to serve as a health care provider-patient relationship. You must always consult with a professional for diagnosis and treatment for specific health problems.

External Links

We feature external links to other web sites that we believe you might find useful; however, we do not endorse these sites. We are not responsible for the privacy practices of these external sites. We will make every effort to notify you when you are leaving our site and we encourage you to read the privacy policy of each site you visit that may collect information or ask you to disclose personal information and/or health-related personal information.

Right to Modify

CHP reserves the right to modify this Privacy Policy at any time.

Note: Additional Privacy Act information is available upon request.