988: The New Mental Health Crisis Lifeline

July 19, 2022, 4:12 pm

The National Suicide Prevention Lifeline is a network of independent crisis centers across the US that are prepared to help people experiencing mental health distress 24/7. The Lifeline is a free, confidential, accessible care resource for anyone.

Starting on July 16, 2022, a new three-digit Lifeline number will go into effect: 988. Dialing 988 will connect callers with a trained crisis counselor in a local center. The Lifeline offers compassionate support and can also help the caller find local services to meet their needs.

There are three ways to reach a crisis counselor with the Lifeline:

You can find detailed information about what happens when you contact the Lifeline here.

The original Lifeline phone number, 1-800-273-TALK (8255), will continue to remain available to callers after the launch of 988.

Click here to learn about mental health treatment options available from CoxHealth.



The Lifeline and 988 : Lifeline (

988 Key Messages | SAMHSA



Back to Top

Contact Us

Phone: 417.269.4679
or 800.664.1244
Fax: 417.269.2949

Mailing Address
Cox HealthPlans
PO Box 5750
Springfield, MO 65801-5750

Or visit us at
Cox HealthPlans
Medical Mile Plaza
3200 S. National, Building B
Springfield, MO 65807

©Cox HealthPlans LLC